Kate Zabriskie

Kate Zabriskie is the president of Business Training Works, Inc., a Maryland-based talent development firm.

The micromanager’s recovery guide

With a little self-awareness and some hard work, micromanagers can learn to let go.

The demand for dialogue

Routine employee feedback is no longer optional.

You lost me at ‘How are you?’

How to leverage preparation, practice and patience for better business-to-business calls.