Scapify
Scapify, a Georgia-based web design and e-commerce agency for the green industry, is launching MasterGardener.ai, an AI-powered chatbot garden centers and other green industry businesses can add to their websites to answer customer questions.
The tool is powered by an extensive database of plant knowledge sourced from The University of Georgia Agriculture Extension and offers personalized, round-the-clock assistance to customers while streamlining operations and elevating the overall experience. The technology bridges the gap between university research and gardens, ensuring reliable and accurate information on all things plants, horticulture and landscaping.
The company said the tool delivers helpful, prompt, detailed answers in a conversational manner on topics including plant care tips, landscaping advice, and horticultural insights. MasterGardener.ai also provides a comprehensive array of plant knowledge in multiple languages, catering to a diverse audience of gardening enthusiasts, including seasoned horticulturists and novice gardeners.
Scapify also said it's focused on accessibility and sustainability, with MasterGardener.ai providing expert advice on growing plants in an eco-friendly manner and encouraging users to reduce their carbon footprint while enjoying the beauty of their gardens.
The tool can free up staff to focus on other essential tasks, like inventory management, order fulfillment and in-store customer service. It also makes information available at all times, including during peak times or after hours.
"Our vision for MasterGardener.ai is to create more than just a tool; it's a companion for all plant lovers," Scapify CEO Mario Cambardella said in a statement.
Scapify, which calls itself "the Shopify for the green industry," said it has scalability to handle inquiries for green industry professionals and garden centers of all sizes. For more information, email worth@scapify.com or call 404-903-5119.
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